We are delighted to announce that Kezia Daley has joined the firm as an Associate Solicitor to head up our new Immigration Department.
A full profile page and immigration content will be added to the site in the next week. In the meantime, below are some introductory comments from Kezia for our newsletter, also going out this week.
We asked Kezia :-
What do you think clients look for in a lawyer in your practice area?
I believe clients look for their lawyers to be knowledgeable, approachable, empathetic and efficient and more so contactable. I often hear clients comment that previous lawyers were not getting back to them when they needed them, or they did not feel confident the lawyer knew what they were doing because they kept on asking for more and more things or the advice changed midway through the process. It is so important that as a lawyer we ask the right questions, at the right time and obtain the right information in order to act quickly and efficiently. It is also important to act solely on your instructions providing personal and catered advice. There is often the situation where Lawyers fail to listen. This is a key and simple skill which unfortunately many lawyers neglect. By listening we are able to ensure that you get the best possible advice because whilst you may not meet the requirements of one rule, you may meet the requirements of another.
2. What attracted you to join Darlingtons?
What attracted me to join Darlingtons solicitors is the fact that whilst it is an established commercial firm there is a lot of progression and growth. There is an energy within the firm and a desire to be better than it already is. The firm is also client focused and this is incredibly important to me ensuring that our clients get the right advice and also the best experience possible. I learned that at Darlingtons there is a great ethos and the staff are a really lovely set of people. I personally think clients walking in to the firm will feel that immediately and therefore making everyone feel comfortable and at ease.
3. Any observations on your first few weeks since joining the firm?
Darlingtons Solicitors is a family established firm and the principles echo that sentiment. As a commercial firm often these principles can be lost but I found that there is the right balance of commerciality and client focus as well as warmth and approachability. The Partners are very knowledgeable but very down to earth amenable and incredibly likeable and this translates amongst the lawyers and the support staff. I think working in an environment such as this makes work enjoyable and this can only but enhance the service provided to our clients.
4. Any important trends in your practice area that clients should be aware of?
I believe the trend in immigration law is the rapid changes in policy, statute and the Immigration rules. There is no doubt that lawyers in the field of Immigration are kept on their toes and have no choice but to stay abreast of the changes. Failure to do so will be the difference between a person being allowed to live and work in the UK and a refusal. It is the difference between a company being able to bring a highly skilled person into the UK or not. There is no room for error as Immigration can impact the lives of so many people personally and businesses commercially.
Immigration is a topical area of law and is impacted by politics and the simple state of the economy, therefore it is imperative that as an immigration lawyer we are continuously up to date with any issues which can impact the area of Immigration and those all important changes.
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